Shocking business ethics! !

<p>My agent contacted Mr Fixit to do an oven repair which we were satisfied with. They did not bill us for several weeks after promising the tenant they would send the account on. We eventually called them to bill us which too another 10 days. My agent then requested another job to be done, it was to fix a clock on an old oven. The plastic buttons had melted and you could not set the time. Someone from Mr Fixit went out, was there for half an hour, removed the melted plastic and showed the tenant how to set the clock. I received a bill for R1100 when I queried why they billed me a clock repair for R550 and R450 for labour and R175 for a call out I was told the clock needed to be rewired. This falls under labour on both accounts as NO parts were replaced. After 2 emails which I have now lost my patience as they do not respond with answers to your questions I welcome their threats for legal action as they are going to have to prove the what cost R550. Their billing is backward, their attitude to solving clients queries are shocking. I would not recommend these guys to change a light bulb! ! Stay away from this company.</p>