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rudi.pvt rudi.pvt

1 reviews | Active since May 2016

12 Feb 2018, 18:49

Collects his fees but MIA when something is wrong

MR DSTV INSTALLATIONS & REPAIRS: CELL **********

This "business" is operated by Wade Coetzee. Very, very nice guy. Until something in his installation goes wrong. Then, unless you want to add something to the service (that I have actually done at considerable cost) or want to pay again and again and again - you will see and hear nothing from him.

The last call I had from him suggested he needed to adjust settings for a box he installed to receive a stable signal. At the same time, he wanted to know if I want to add a third decoder. Since I have not confirmed the additional order, he couldn't be bothered to come and change the settings so that we can receive stable signal on both decoders we have.

He is a nice guy. But, unfortunately - horrible with customer service and follow-up.

Do NOT use his service. You will end up paying him as often as you pay your monthly DSTV subscription. I will gladly give all my details to anyone that asks to confirm what I am saying.

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Replies (1)
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rudi.pvt rudi.pvt's update13 Feb 2018, 16:22
Reviewer Update
I converted this post to a 4 star response since Wade did arrive early this morning with a technician to set up the signals properly. I now have a working system - which is all I wanted to begin with.