1 reviews | Active since Aug 2017

19 Mar 2021, 14:26

The saga continued

I'm reposting because I have had no feedback whatsoever. This is the most unprofessional company I have ever had the displeasure in dealing with.

Had items in storage with them. They lost half of it (including some of my adopted son's baby items of tremendous sentimental value). Branch Manager Mariska blamed previous person who dealt with my account for losing the items. Wrote review on Hello Peter. Received a call from someone in Customer Services who was "horrified" at receiving a ONE star rating. He asked for back-up correspondence which I sent. No response... Sent a reminder 2 weeks later, someone else in Customer Services rep**** to say she will call me the same day... this was a week ago... no call. Poor Poor Service. Everyone playing the blame game. No-one taking responsibility. DO NOT USE THIS COMPANY!!

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Replies (1)
Mr Cheap Transport
Mr Cheap Transport's reply19 Mar 2021, 17:01
Official
 Hi Laurika, We’re so sorry this happened, But if you allow me the chance to speak with you at your earliest convenience, I would like to make it right so we can get this sorted. Please give me a call at *** Nadeema at your convenience.