****** GOODS!!!!

****** GOODS!!! I am shocked to find that they rate themselves a "100% success rate" and "5 star service" company. I used them to move my household content from JHB to CT in July 2021. Received great service from the consultant and the move went smoothly. So I thought.....Upon arrival and unpacking, I realised there are boxes missing, as I ticked every item off my inventory list. I was utterly shocked when I opened my large chest of drawers only to find my duvet that I stored in there is gone. My son's duvet I stored inside the washing machine (to save on space, as per the recommendation from the agent) is also gone. Which means, they took the cardboard wrapping off to ***** my stuff. My husband's clothes were ****** out of the washing bags, which I tied so tightly, I cannot believe they managed to get the clothes out of the small opening in the top. Plus so much more stuff...THOUSANDS of Rands worth of our stuff is gone! The replacement value is insane. Items that we bought overseas, sentimental and expensive items we cannot replace. I have logged a claim/report with their customer service, and they have been TERRIBLE at communicating with me. My emails get ignored. WEEKS go by with no word from them, no response to my emails, my calls get dropped when I try top call them. It is UTTERLY UNNACEPTABLE for a company to treat any customer this way.