SHOCKING SERVICE

I cant even begin to explain the service I received from this company. I booked to move my car from JHB to CT. I paid the express delivery of 3-5 days as opposed to get 8-15 days. I pay the almost double price, and get a mail back saying my car will be delivered in 7-10 days. That's the start of the terrible customer experienced, Not even checking the service I paid for, calling and getting my name wrong and my booking details... I got my car in the 3-5 days - not without complete frustration and bad communication. Mr Cheap Transport act as a reseller for other carriers - try to get tot he carrier, as this is probably better. The carrier ends of dropping their crane on my bonnet and damaging my car. And so the mission starts, we are 1 month into it and I have done the quote collecting, following up, trying to get answers, and nothing. They pass the blame onto their carrier, who is responsible. The CEO and customer manager are privy to ALL communication. Not one person has called me to defuse my absolute frustration. I have 2 days to claim from my insurance or I wont be able to do so after 30 days - so I am now claiming from my insurance. Do yourself a favour, and do not book anything with this company. I have emails and WhatsApps to back all of this detail. I never write these, but I am, because the CEO, David Naidoo has been reading all my emails, and has not even bothered to respond.