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taurosleos T

1 reviews | Active since Apr 2016

18 Feb 2020, 10:49

Don't trust this company for aluminum door installation

MPUMI GLASS AND ALUMINIUM + STEEL STRUCT. He responded fast when I was looking for quotes but after receiving the deposit all went down hill. Other companies offered a nice window and big door with a proper structure, this one said the door was too big, we reduced the size and he said it was OK. He moved the date of delivery and installation then the day they finally came to remove and install the new big window door of our shop he didn't show up, he sent other people with all in completed, I had to go and buy tools. So, I had a new frame window without a door because they left it in Midrand. They were going to leave me with an open shop! Then they said they don't have transport to bring the door and I have to go to fetch it! I call Mpume and he apparently was in the hospital, I told him they cannot move from there until the work was finished. They finally finished a very sloopy and dirty work that evening. 2 weeks after the door was installed it is falling from the very thin frame. All the structure is way too light for the heavy glasses. I have 3 weeks sending him messages to come to assess and fix the problem. He is not only not coming he doesn't care about the bad reviews I can leave about his work. He rep**** now: [You wasting your time to report me on Facebook I'm no longer using Facebook market place I have got my own clients everywhere]. Don't trust this guy, better pay couple of Rands more for a company with good reputation. Now I have to pay other company to fix this guy's mistakes.

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taurosleos T's update24 Feb 2020, 00:27
Reviewer Update
Update: The frame of the door came totally off from the top (that clearly shows that wasn't even *****ed to the top). I contacted the contractor again and sent him photos, I told him I am taking the case to the Small claim court, his reply was that I was threatening him because he is black! how low can a person be to use the race card when his work was badly done and this can be easily proved, instead of coming and fixing it he accused me of ******. I have all our conversations, whatsapp, email, sms and photos. His name is Mpumelelo Sandile and his business is in Midrand. Very disappointing and pathetic service.