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Darren M
1 reviews | Active since Jan 2014
21 Feb 2023, 08:39
Worst service
Please can someone answer the contact number on your website, the email address does not work, the SMS number does not work… how do we get hold of your support team?? I have sent 3 requests on your website to be contacted and no1 reaches out…
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Replies (4)0
Replies (4)DM
Darren M's updateReviewer Update
21 Feb 2023, 14:14I app**** and was approved on Monday morning, i did the debicheck, the funds still has not came into my account, on my dashbord its showing my final debit date, but i have not recieved the funds, how can i be debitted if i did not get the funds... its urgent please reply or contact me ASAP!!! im stressing
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Darren M's update21 Feb 2023, 14:14
Reviewer Update
I app**** and was approved on Monday morning, i did the debicheck, the funds still has not came into my account, on my dashbord its showing my final debit date, but i have not recieved the funds, how can i be debitted if i did not get the funds... its urgent please reply or contact me ASAP!!! im stressing
DM
Darren M's updateReviewer Update
21 Feb 2023, 21:14 I have sent numerous enquiries on your website. No response, I have emailed Olebogeng Setshogoe who had assisted me in the past, no reply.
Im concerned the debit will come off and I have not received the funds, I need somebody to answer the phones or reply to my emails or contact me, I sent a referral and they contacted the referral however here I wait for feedback.
Im concerned the debit will come off and I have not received the funds, I need somebody to answer the phones or reply to my emails or contact me, I sent a referral and they contacted the referral however here I wait for feedback.
DM
Darren M's update21 Feb 2023, 21:14
Reviewer Update
I have sent numerous enquiries on your website. No response, I have emailed Olebogeng Setshogoe who had assisted me in the past, no reply.
Im concerned the debit will come off and I have not received the funds, I need somebody to answer the phones or reply to my emails or contact me, I sent a referral and they contacted the referral however here I wait for feedback.
Im concerned the debit will come off and I have not received the funds, I need somebody to answer the phones or reply to my emails or contact me, I sent a referral and they contacted the referral however here I wait for feedback.
Mpowa Finance's replyOfficial
22 Feb 2023, 11:51Good Day Darren,
You did not receive your funds on Monday as you requested to Cancel the approved loan.
You app**** Monday, we approved such on Monday. Then you requested to Cancel such on Monday. Such was Cancelled on Monday
You did not receive your funds on Monday as you requested to Cancel the approved loan.
You app**** Monday, we approved such on Monday. Then you requested to Cancel such on Monday. Such was Cancelled on Monday
Mpowa Finance's reply22 Feb 2023, 11:51
Official
Good Day Darren,
You did not receive your funds on Monday as you requested to Cancel the approved loan.
You app**** Monday, we approved such on Monday. Then you requested to Cancel such on Monday. Such was Cancelled on Monday
You did not receive your funds on Monday as you requested to Cancel the approved loan.
You app**** Monday, we approved such on Monday. Then you requested to Cancel such on Monday. Such was Cancelled on Monday
DM
Darren M's updateReviewer Update
22 Feb 2023, 12:01I did not cancel, i enquired if the amount could be reduced, due to miss communication you guys cancelled, however all has been sorted and MELANIE in accounts and your IT team has done a phenomanal job rectified the mistake... please thank them both for their speedy assistance also, if you guys can look at the communication process with clients on future im sure mistakes like the above wont happen again...
DM
Darren M's update22 Feb 2023, 12:01
Reviewer Update
I did not cancel, i enquired if the amount could be reduced, due to miss communication you guys cancelled, however all has been sorted and MELANIE in accounts and your IT team has done a phenomanal job rectified the mistake... please thank them both for their speedy assistance also, if you guys can look at the communication process with clients on future im sure mistakes like the above wont happen again...