SM
Sharon M

1 reviews | Active since Dec 2021

19 Mar 2024, 10:58

what is the problem now

i have used the service 3 times already and always easy but now the communication is such a mess, i have submitted everything but im still waiting - its been days now

0
Replies (2)
Mpowa Finance
Mpowa Finance's reply19 Mar 2024, 13:54
Official
Good Day

The new loan is processed once the current loan is repaid.

The system allows the client to apply 7 days prior to their debit order date to ensure adequate time is given to complete their application.

Such is the same as per prior loans.

Any further queries, please contact ***
SM
Sharon M's update19 Mar 2024, 14:05
Reviewer Update
so what you guys are saying is, i sent the documents only for it to be transferred month end ? and even thats the case why are guys not communicating because in my mind i thought you meant i get it when i apply.