MPOWA Finance not willing to assist with possible ********** Account - yet lists my details as unpaid.

I have noted that there is an account named MPOWA FINANCE which I have been listed for on my credit report.(listed somewhere between 2012). The account shows my ID number but I have no recollection of outstanding debt towards them.

Please note that I have not had any communication regarding any outstanding monies owed for whatever account this is - irrespective of me filing a formal complaint stating I have never app**** and insisted they send me the details - which never happened. Therefore, this account is either prescribed, never existed or someone else used my ID number - but the email address to log in is NOT EVEN MINE - and what you are doing is *******.

I have not acknowledged any form of this debt in the past 6+ consecutive years, either in writing or verbally, not made any payment towards the outstanding amount, nor have I received any response to my urgent queries stating the email address used is not mine. No summons has been issued within the last 9 years. They are in contravention of the NCA Sec 126b. It states that no person may continue collection or re-activation of such prescribed debt as a prescription Act 68 of 1969 (Prescription Act).

I do not have an account with MPOWA Finance and I'm not legally bound to repay for someone else using my ID but not assist in investigating the matter - rather list my ID which is absurd considered ******* - especially taking into consideration the new POPIA 01/06/2021. I request this matter be closed and any negative information will be removed from my credit record immediately. If no steps are taken to assist in this matter I will lay a complaint with the relative authorities, ie, NCR and LSSA.

Please attend to this matter at the soonest and email a Prescribed letter that this account is closed to ***