ZM
Zanele M

1 reviews | Active since Oct 2022

21 Dec 2023, 08:25

Incorrect debit order

I made an eft payment offer yesterday and renewed the loan and even a new debit check for January to my surprise..you guys debited the money for December again today while I already made the payment yesterday..please reverse the money you debited,you didn’t cancel the debit order for today

0
Replies (1)
Mpowa Finance
Mpowa Finance's reply11 Jan 2024, 15:59
Official
Please note, such debit order was already set at the bank by the time your EFT came through.

Such monies were refunded once the debit order payment reflected

Any further queries, please contact ***