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Elekanyani D

1 reviews | Active since Jul 2024

25 Jul 2024, 12:13

Impossible to get a refund from mpowa

I'm unhappy with the level of service mpowa offers i settled my loan on the 19th of july 2024 and today 25th july 2024 mpowa debited my account I've been calling their phone goes unanswered i wrote emails and i haven't received any response i really want my refund!

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Replies (1)
Mpowa Finance
Mpowa Finance's reply30 Jul 2024, 11:02
Official
  Good Day

Once the debit order is set with the bank and tracking we cannot cancel such unfortunately. Once the funds reflect, refund is made. 

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