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shereen.adams shereen.adams
1 reviews | Active since Jan 2018
27 May 2021, 12:38
Debited twice - Please refund urgently
I took a 1 month load with MPOWA Finance last month 1. The debit order was scheduled for today. It went off twice. I am trying to contact someone but my calls keep getting cut. Norma is not responding to my emails. 2. Wait, it does not stop there, I received a message that I am in arrears but they debited my account twice. 3. I received a contract to sign another contract for end of June. I did not request a contract. Please process my refund urgently
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Mpowa Finance's replyOfficial
30 Jul 2021, 15:24Good Day
Refund was processed.
Apologies for such error, unfortunately with the new debi check system being implemented with the banks during May.
Issues did occur with payment systems which have been resolved.
Refund was processed.
Apologies for such error, unfortunately with the new debi check system being implemented with the banks during May.
Issues did occur with payment systems which have been resolved.
Mpowa Finance's reply30 Jul 2021, 15:24
Official
Good Day
Refund was processed.
Apologies for such error, unfortunately with the new debi check system being implemented with the banks during May.
Issues did occur with payment systems which have been resolved.
Refund was processed.
Apologies for such error, unfortunately with the new debi check system being implemented with the banks during May.
Issues did occur with payment systems which have been resolved.