NM
Ndamulelo M
1 reviews | Active since Jul 2021
27 Feb 2023, 11:46
Account debited even when settled
I have settled the loans with mpowafinance and they also acknowledged my POPS that i sent to them on friday but my account was debited for a settled loan can they please refund my 7000 no one is answering my emails today and inquiries on the app.
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Replies (3)NM
Ndamulelo M's updateReviewer Update
28 Feb 2023, 06:49Yesterday i received an email stating that my refund was processed and i should get the money before end of day, there is still nothing in my account
NM
Ndamulelo M's update28 Feb 2023, 06:49
Reviewer Update
Yesterday i received an email stating that my refund was processed and i should get the money before end of day, there is still nothing in my account
NM
Ndamulelo M's updateReviewer Update
28 Feb 2023, 06:50The Reply was from Rendani
NM
Ndamulelo M's update28 Feb 2023, 06:50
Reviewer Update
The Reply was from Rendani
Mpowa Finance's replyOfficial
15 Mar 2024, 10:26Good Day
Unfortunately once set, we cant cancel the debit order. We refund once such payment reflects in the system.
If the issue has not been resolved, please contact ***
Unfortunately once set, we cant cancel the debit order. We refund once such payment reflects in the system.
If the issue has not been resolved, please contact ***
Mpowa Finance's reply15 Mar 2024, 10:26
Official
Good Day
Unfortunately once set, we cant cancel the debit order. We refund once such payment reflects in the system.
If the issue has not been resolved, please contact ***
Unfortunately once set, we cant cancel the debit order. We refund once such payment reflects in the system.
If the issue has not been resolved, please contact ***