RW
Rob W
1 reviews | Active since Jan 2019
06 Oct 2020, 09:25
Couldn’t care Less
My wife tried to book a full day spa for my birthday which is in October. She requested a quote/pricing early in September and to date no one has bothered to contact her. She emailed and called them but to date still no response. Clearly too busy for business
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Replies (2)0
Replies (2)
Mowana Spa's replyOfficial
06 Oct 2020, 14:11Our sincere apologies for this poor service - this is certainly not the norm and I can assure you that the team certainly work hard to ensure guest satisfaction. Please do send through contact details to *** so that our Spa Manager, Claudia can be in touch to resolve all
Mowana Spa's reply06 Oct 2020, 14:11
Official
Our sincere apologies for this poor service - this is certainly not the norm and I can assure you that the team certainly work hard to ensure guest satisfaction. Please do send through contact details to *** so that our Spa Manager, Claudia can be in touch to resolve all
Mowana Spa's replyOfficial
06 Oct 2020, 15:44Apologies Rob - the email and contact number has been blocked by Hello Peter as this is not a paid account - we receive so few reviews on this platform that have not signed up to the program. Sincere apologies for inconvenience- could you give me a call at the Indaba Hotel as would like to assist
Mowana Spa's reply06 Oct 2020, 15:44
Official
Apologies Rob - the email and contact number has been blocked by Hello Peter as this is not a paid account - we receive so few reviews on this platform that have not signed up to the program. Sincere apologies for inconvenience- could you give me a call at the Indaba Hotel as would like to assist