AP
Amy P

1 reviews | Active since Sept 2018

20 Sept 2018, 16:40

Unprofessional and rude

Experienced the worst service at moving on Port Elizabeth. The people’s hat supposed to be helping are never around. They always stick with one person and negotiate with their things. Would actually give people they know low prices but other just normal drops in price. Have experienced unpleasant hostile attitude from Barbera, she seems to always have a mocking demeanor. Not friendly or approachable. Attended a sale this past weekend and what a terrible experience that I would never want to go again.

A man by the name of Edwards always smells of cigarettes and talk in a very off putting way that you do not want to ask Or approach him.

Attitude needs to change. It’s not fun when you have such bad vibes from people. Be friendly.

Fix your attitude people; remember the customer is paying you. Giving you salary. No need to be rude. And the end of the day they’re the one paying and you need customers to flourish your business.

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Replies (1)
Moving On
Moving On's reply20 Sept 2018, 19:28
Official

Thank you for your valuable feedback. We have communicated with our agents in Port Elizabeth to let them know how their customers are feeling. We are sure that they will take your suggestions to heart and do their best to improve their service - as you say it's the customer who pays your salary and the customer is number 1. Without you there is no business.