YM
Yolinda M

1 reviews | Active since Jul 2020

08 Oct 2020, 08:23

Motus / Imperial Kempton Park - Terrible service, failed commitments, no client service, unresolved issues

I bought a vehicle from Motus / Imperial - what bad service - they don't respond to emails, make commitments which they don't honour. Failed to license the vehicle resulting in me being harassed by police due to not having number plates and expired license disc and outdated temporary license. They still have not sorted out items they promised to attend to and 5 weeks after I took delivery still waiting for the spare keys for the vehicle. Customer service seems to be their furthest priority.

One would think that buying a vehicle from a dealership would be trouble free, but not with Motus / Imperial - what an unpleasant experience.

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