Terrible service. Their word, even on paper, mean nothing.

I received terrible service. I had an offer that I accepted, printed at their offices. They withdrew the offer, saying they made a mistake. Led me on for 2 days thinking that there might still be a deal. Offered me a different model car, but even then not the colour that I specifically asked for. The only reason they get 2 stars is because their finance lady, Sheron, gave particularly good service.