Very Disappointed Customer

I am not happy with they Motus Toyota City are handling our issue after spending more than R430, 000 in cash buying a Toyota Fortuner, we could not get a spare key, we had to wait for more than a month and countless phone calls and also going there in person. Promises after promises but nothing. Now its the spanners and Jack and wheel spanner which they removed from the vehicle up until today we have not received. The amount of money spent on follow-ups is even more than the cost of those items. Such a big company is failing to replace a Jack and the spanners after spending such an enormous amount of money is disappointing. Everyone buying a car from there must make sure everything is there, otherwise, you might not get value for your vehicle, You will continue spending more even after spending so much and it is the first time where I have not received any present for buying vehicle cash in that range. I am very disappointed with their service and after-sale service.