NPS Score
-50
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Motus renualt boksburg
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Hellopeter has tracked Motus renualt boksburg across 11 reviews. Motus renualt boksburg hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Motus renualt boksburg? Write a review to help others decide.
Recent reviews (3)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2021
Despite having issues of not being able to resolve the problem with my car, they eventually after many many emails to and fro and phone calls, resolved the problem
Despite having issues of not being able to resolve the problem with my car, they eventually after many many emails to and fro and phone calls, resolved the problem. Gearbox. Triber AMT Prestige. They claimed that the noise I was experiencing was standard. Strange, because when they replaced the clutch, the noise was gone and the car sounded like a normal car
1 reviews | Active since Dec 2021
Despite having issues of not being able to resolve the problem with my car, they eventually after many many emails to and fro and phone calls, resolved the problem
Despite having issues of not being able to resolve the problem with my car, they eventually after many many emails to and fro and phone calls, resolved the problem. Gearbox. Triber AMT Prestige. They claimed that the noise I was experiencing was standard. Strange, because when they replaced the clutch, the noise was gone and the car sounded like a normal car
1 reviews | Active since May 2023
they damage your car when it goes for a service at Renault boksburg
Took my 2018 Renault clio 4 0.9 tce to them for its 25000 km service. i had nothing wrong with my vehicle. when i received my vehicle back i had used brake pads put in, my turbo wasnt working correctly anymore, air filter wasnt changed, clutch was damaged, my brake pads were swopped for almost finished brake pads. As per invoice air filter was changed but it wasnt, just blown out cause i marked my air filter and it was still my old one never changed. my car takes 4.2L of oil in total, when i checked my dipstick the level was 1 and a half centimetres above the max mark. when drained we took out just under 7 litres of oil that was put in my car. i dont care about the service plan or warranty, i will not let renault service my car ever again. worst experience, and unnecessary damamge to your vehicle so they can make money off you.
1 reviews | Active since May 2023
they damage your car when it goes for a service at Renault boksburg
Took my 2018 Renault clio 4 0.9 tce to them for its 25000 km service. i had nothing wrong with my vehicle. when i received my vehicle back i had used brake pads put in, my turbo wasnt working correctly anymore, air filter wasnt changed, clutch was damaged, my brake pads were swopped for almost finished brake pads. As per invoice air filter was changed but it wasnt, just blown out cause i marked my air filter and it was still my old one never changed. my car takes 4.2L of oil in total, when i checked my dipstick the level was 1 and a half centimetres above the max mark. when drained we took out just under 7 litres of oil that was put in my car. i dont care about the service plan or warranty, i will not let renault service my car ever again. worst experience, and unnecessary damamge to your vehicle so they can make money off you.
1 reviews | Active since Jul 2025
Unprofessional Service – Misleading and Unauthorized Tracker Installation
I am extremely disappointed with my experience at Renault Motors Boksburg, particularly with the salesman Pontsho. The service I received was unprofessional, misleading, and unacceptable. Pontsho promised multiple cars, gave conflicting information about availability, and failed to follow through despite my repeated efforts. I even visited the dealership on Monday and ended up leaving around 7 PM for things that were never properly handled. The most serious issue is that a car tracker was installed on my vehicle without my knowledge or consent, for a 36-month period. I only discovered this through statements, not through any communication from the dealership. When I raised the issue, I was given excuses and run-arounds. Pontsho even told me that I “have made him suffer enough” and that I should resolve it myself. I called his manager Mpho whom I trusted at first but also disappointed. He told me I can't cancel it, then I continued to ask what can be done then he said he will get back to me...he never did. I sent him a WhatsApp and email which he never responded to. It is completely unacceptable for a dealership to install a tracker without informing the customer, expect the customer to manage the cancellation, and behave dismissively when confronted. This is a clear violation of trust and customer rights. I am requesting that Renault Motors Boksburg management investigate this matter, address the unprofessional behavior of the staff, and take corrective action. This experience has been extremely frustrating and stressful, and I do not recommend this dealership to anyone.
1 reviews | Active since Jul 2025
Unprofessional Service – Misleading and Unauthorized Tracker Installation
I am extremely disappointed with my experience at Renault Motors Boksburg, particularly with the salesman Pontsho. The service I received was unprofessional, misleading, and unacceptable. Pontsho promised multiple cars, gave conflicting information about availability, and failed to follow through despite my repeated efforts. I even visited the dealership on Monday and ended up leaving around 7 PM for things that were never properly handled. The most serious issue is that a car tracker was installed on my vehicle without my knowledge or consent, for a 36-month period. I only discovered this through statements, not through any communication from the dealership. When I raised the issue, I was given excuses and run-arounds. Pontsho even told me that I “have made him suffer enough” and that I should resolve it myself. I called his manager Mpho whom I trusted at first but also disappointed. He told me I can't cancel it, then I continued to ask what can be done then he said he will get back to me...he never did. I sent him a WhatsApp and email which he never responded to. It is completely unacceptable for a dealership to install a tracker without informing the customer, expect the customer to manage the cancellation, and behave dismissively when confronted. This is a clear violation of trust and customer rights. I am requesting that Renault Motors Boksburg management investigate this matter, address the unprofessional behavior of the staff, and take corrective action. This experience has been extremely frustrating and stressful, and I do not recommend this dealership to anyone.