Motus Nissan Parow
Claimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Motus Nissan Parow
Claimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOM
Ozy M
1 reviews | Active since Jun 2026
24 Jun 2026, 18:24
Worst customer service you can find
Worst customer service I've ever seen. After you buy your car from them, they ignore their customers. They are unhelpful and rude. The person you want to contact, is never near the shop's landline, will never call back, and will not reply to emails.
Helpful (0)
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Ozy M
1 reviews | Active since Jun 2026
24 Jun 2026, 18:24
Worst customer service you can find
Worst customer service I've ever seen. After you buy your car from them, they ignore their customers. They are unhelpful and rude. The person you want to contact, is never near the shop's landline, will never call back, and will not reply to emails.
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Replies (0)LV
Leonie V
1 reviews | Active since Mar 2024
21 May 2026, 15:22
Exceptional service from Motus Nissan Parow!
I’m based in Pretoria, and my Nissan Navara - which we use for company business in the Gansbaai area - is stored at Cape Town International Airport. Since Herm**** Nissan recently closed, I had no choice but to find the closest Nissan dealership to the airport, which led me to Motus Nissan Parow. Because the storage facility couldn’t assist with drop‑off or collection, I was in a difficult position. That’s when Parow’s service manager, Mumtaz Ebrahim, stepped in and went above and beyond. He personally arranged for my vehicle to be collected from the storage facility and safely returned after the service. I even received confirmation once everything was completed. This level of commitment and willingness to go the extra mile is rare. I am truly grateful for the assistance. If you’re looking for a Nissan dealership you can trust and rely on, I highly recommend Motus Nissan Parow. Hats off to the team - service like this deserves recognition! Leonie Vermaak
Helpful (0)
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Leonie V
1 reviews | Active since Mar 2024
21 May 2026, 15:22
Exceptional service from Motus Nissan Parow!
I’m based in Pretoria, and my Nissan Navara - which we use for company business in the Gansbaai area - is stored at Cape Town International Airport. Since Herm**** Nissan recently closed, I had no choice but to find the closest Nissan dealership to the airport, which led me to Motus Nissan Parow. Because the storage facility couldn’t assist with drop‑off or collection, I was in a difficult position. That’s when Parow’s service manager, Mumtaz Ebrahim, stepped in and went above and beyond. He personally arranged for my vehicle to be collected from the storage facility and safely returned after the service. I even received confirmation once everything was completed. This level of commitment and willingness to go the extra mile is rare. I am truly grateful for the assistance. If you’re looking for a Nissan dealership you can trust and rely on, I highly recommend Motus Nissan Parow. Hats off to the team - service like this deserves recognition! Leonie Vermaak
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Alphonzo L
1 reviews | Active since Mar 2026
26 Mar 2026, 09:39
Horrible service
I bought a brand-new vehicle by Nissan Motus Parow that I'm driving for a year and 4 months now. In this period i had to take the vehicle in on 5 occasions with the same problem. Sales Manager told me they make 1000s of vehicles and one or two of them(vehicles) have technical issues and unfortunately, I'm sitting with one. According to the report is that there is an opening by the flange gasket. That they keep on fixing and fixing but no one can tell me what the cause of this problem is. My vehicle is currently at the workshop by Nissan and on top of that, I've been calling since yesterday just for an update, but your calls stop by the reception, and they don't call back as well. This is the most unprofessional organisation I've come across. I will advise anyone to not buy a vehicle by Nissan Motus Parow.
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Alphonzo L
1 reviews | Active since Mar 2026
26 Mar 2026, 09:39
Horrible service
I bought a brand-new vehicle by Nissan Motus Parow that I'm driving for a year and 4 months now. In this period i had to take the vehicle in on 5 occasions with the same problem. Sales Manager told me they make 1000s of vehicles and one or two of them(vehicles) have technical issues and unfortunately, I'm sitting with one. According to the report is that there is an opening by the flange gasket. That they keep on fixing and fixing but no one can tell me what the cause of this problem is. My vehicle is currently at the workshop by Nissan and on top of that, I've been calling since yesterday just for an update, but your calls stop by the reception, and they don't call back as well. This is the most unprofessional organisation I've come across. I will advise anyone to not buy a vehicle by Nissan Motus Parow.
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Navadou
1 reviews | Active since Jan 2026
29 Jan 2026, 15:05
"Horrible experience with Renault [Motus Nissan Parow]
"Horrible experience with Renault [Motus Nissan Parow]. My [Renault triber] has been with them for 36 hours and still no diagnosis or fix. Customer service is all over the place - unresponsive and unhelpful. Not impressed. Wouldn't recommend."
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Navadou
1 reviews | Active since Jan 2026
29 Jan 2026, 15:05
"Horrible experience with Renault [Motus Nissan Parow]
"Horrible experience with Renault [Motus Nissan Parow]. My [Renault triber] has been with them for 36 hours and still no diagnosis or fix. Customer service is all over the place - unresponsive and unhelpful. Not impressed. Wouldn't recommend."
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Replies (0)CW
Cedric W
1 reviews | Active since Mar 2024
23 Dec 2025, 18:06
Broken triber
I bought a 2022 Renault triber automatic .it has a 6 year warranty.. Which expires in 2027..for almost 3 years the car has been in and out of Renault parows workshop.. The car has been there since 19th August 2025 till to this day the car has been standing, waiting for parts. I've ask for a similar car because my family is going camping 26th December 2025..their customer service and communication are very, very poor.. I received a Renault kwid as a courtesy car.. But it's to small for camping.. For the 3 years I'm owning the car, I only drove it for 1 year.. The rest of the time the car was in the workshop for repairs...
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Cedric W
1 reviews | Active since Mar 2024
23 Dec 2025, 18:06
Broken triber
I bought a 2022 Renault triber automatic .it has a 6 year warranty.. Which expires in 2027..for almost 3 years the car has been in and out of Renault parows workshop.. The car has been there since 19th August 2025 till to this day the car has been standing, waiting for parts. I've ask for a similar car because my family is going camping 26th December 2025..their customer service and communication are very, very poor.. I received a Renault kwid as a courtesy car.. But it's to small for camping.. For the 3 years I'm owning the car, I only drove it for 1 year.. The rest of the time the car was in the workshop for repairs...
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Replies (0)