Motus Nissan Menlyn
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Motus Nissan Menlyn
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lucratia M
1 reviews | Active since Mar 2026
7 Mar 2026, 03:15
Motusnissan menlyn: Spare wheel
I bought a car at Motusnissan. I was assisted by the guy Lganesan 2025 August. Shock off my life the car didn’t have a spare wheel and a jack spanner. I have been communicating with the guy. Hi said I must send him a quotation hi will pay out of his pocket, to date I’m still waiting, I feel I was ****** and he doesn’t want to take accountability, I’m not sure if it’s because I’m a woman his take advantage. I not happy at all.
Helpful (0)
|Replies (0)LM
Lucratia M
1 reviews | Active since Mar 2026
7 Mar 2026, 03:15
Motusnissan menlyn: Spare wheel
I bought a car at Motusnissan. I was assisted by the guy Lganesan 2025 August. Shock off my life the car didn’t have a spare wheel and a jack spanner. I have been communicating with the guy. Hi said I must send him a quotation hi will pay out of his pocket, to date I’m still waiting, I feel I was ****** and he doesn’t want to take accountability, I’m not sure if it’s because I’m a woman his take advantage. I not happy at all.
0
Replies (0)TT
Thando T
1 reviews | Active since Nov 2025
13 Nov 2025, 13:04
MOTUS MENLYN ****
Lans sells vehicles without a spare tyre and drops the call on your when you request contact. Lans also hides his manager when you request his managers name. Lans has been doing this for weeks approaching a month now. Now response, no respect, no shame just ego and hubris. He knows he keeps his job after this so there’s no reason to be responsible when there’s no consequences/accountability.
Helpful (0)
|Replies (0)TT
Thando T
1 reviews | Active since Nov 2025
13 Nov 2025, 13:04
MOTUS MENLYN ****
Lans sells vehicles without a spare tyre and drops the call on your when you request contact. Lans also hides his manager when you request his managers name. Lans has been doing this for weeks approaching a month now. Now response, no respect, no shame just ego and hubris. He knows he keeps his job after this so there’s no reason to be responsible when there’s no consequences/accountability.
0
Replies (0)GM
GODFREY M
1 reviews | Active since Sept 2011
2 Oct 2025, 14:18
****med By Motus Nissan Menlyn
I am writing this email with deep disappointment and concern regarding my experience with the vehicle purchased from you and your dealership. When I purchased the car, I was informed it was a new vehicle that had only been used for dealership run-arounds, which explained the 1,500+ km mileage. However, at no point was I told that the rear-right side of the car had been repainted. This came to light only when I attempted to sell the car through Wheelee, during their inspection process. This lack of transparency is highly concerning and misleading. Further, during my first service at your Roodepoort dealer, I was told that my battery needed to be replaced—at a cost of R2,500. I had to escalate this issue before a lady from your branch confirmed that the battery was, in fact, new and should not be replaced. This incident felt like an attempt to exploit a customer. Recently, I went to Kia Sandton for my 30,000 km service, where I was informed that the rear brake pads were worn to 1mm and needed to be replaced for nearly R4,000. I was also told the wipers needed replacing. However, a qualified mechanic friend inspected the brake pads and confirmed they were still in good condition. At 30,000 km, such wear seems highly unlikely, and this raises further concerns around the integrity of the service recommendations. Lastly, I’ve been experiencing glitches with the car’s radio system, specifically with navigation and call audio. It frequently scratches and becomes inaudible. I have reported this, but the issue remains unresolved. Given these repeated concerns—ranging from lack of transparency at the point of sale, questionable service practices, and unresolved technical faults—I feel compelled to escalate this matter. I will be taking this up with my lawyer and the Motor Industry Ombudsman of South Africa. I also believe prospective customers deserve to be made aware of these experiences to avoid facing similar issues. I trust you understand the seriousness of this matter and will respond accordingly.
Helpful (0)
|Replies (0)GM
GODFREY M
1 reviews | Active since Sept 2011
2 Oct 2025, 14:18
****med By Motus Nissan Menlyn
I am writing this email with deep disappointment and concern regarding my experience with the vehicle purchased from you and your dealership. When I purchased the car, I was informed it was a new vehicle that had only been used for dealership run-arounds, which explained the 1,500+ km mileage. However, at no point was I told that the rear-right side of the car had been repainted. This came to light only when I attempted to sell the car through Wheelee, during their inspection process. This lack of transparency is highly concerning and misleading. Further, during my first service at your Roodepoort dealer, I was told that my battery needed to be replaced—at a cost of R2,500. I had to escalate this issue before a lady from your branch confirmed that the battery was, in fact, new and should not be replaced. This incident felt like an attempt to exploit a customer. Recently, I went to Kia Sandton for my 30,000 km service, where I was informed that the rear brake pads were worn to 1mm and needed to be replaced for nearly R4,000. I was also told the wipers needed replacing. However, a qualified mechanic friend inspected the brake pads and confirmed they were still in good condition. At 30,000 km, such wear seems highly unlikely, and this raises further concerns around the integrity of the service recommendations. Lastly, I’ve been experiencing glitches with the car’s radio system, specifically with navigation and call audio. It frequently scratches and becomes inaudible. I have reported this, but the issue remains unresolved. Given these repeated concerns—ranging from lack of transparency at the point of sale, questionable service practices, and unresolved technical faults—I feel compelled to escalate this matter. I will be taking this up with my lawyer and the Motor Industry Ombudsman of South Africa. I also believe prospective customers deserve to be made aware of these experiences to avoid facing similar issues. I trust you understand the seriousness of this matter and will respond accordingly.
0
Replies (0)