Motus Mazda Germiston
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Motus Mazda Germiston
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Sicelinhlanhla D
1 reviews | Active since Aug 2026
15 Aug 2026, 13:30
Unresolved defects on Chery Tiggo 4 Pro (Reg: LB05MWGP) C
I am deeply dissatisfied with the lack of response, poor service, and poor workmanship received from Motus Mazda Germiston regarding serious defects on my 2023 Chery Tiggo 4 Pro (Registration: LB05MWGP / VIN: LVVDB21B5ND370518). My initial complaint to Chery Customer Care started way back on 11 May 2026. I then followed up with an email to Pheladi on 16 July 2026 to report these outstanding issues, but to date, I have received absolutely no feedback regarding an assessment or repair booking date. Furthermore, I am highly dissatisfied with Zenzi's handling of this matter. My communication with Zenzi started and ended on 28 July 2026 with no further follow-up or resolution since. The overall lack of urgency from the team is unacceptable, and this issue has now dragged on for over three months. The vehicle currently has the following unresolved defects, compounded by poor dealership workmanship: * Intermittent dashboard screen failures: The display occasionally goes completely blank while driving. This is a severe safety hazard. * Driver's seat defect: Due to poor workmanship, the seat has already been repaired twice, yet it continues to tear repeatedly in the exact same place. * Dashboard rattling sound. I am relocating to Secunda in September and urgently need these issues resolved permanently before my move. The total lack of communication from Motus Mazda Germiston regarding a vehicle with recurring faults and a dangerous electronic safety hazard is unacceptable. I require immediate contact from a senior manager to confirm a booking date for these repairs.
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Sicelinhlanhla D
1 reviews | Active since Aug 2026
15 Aug 2026, 13:30
Unresolved defects on Chery Tiggo 4 Pro (Reg: LB05MWGP) C
I am deeply dissatisfied with the lack of response, poor service, and poor workmanship received from Motus Mazda Germiston regarding serious defects on my 2023 Chery Tiggo 4 Pro (Registration: LB05MWGP / VIN: LVVDB21B5ND370518). My initial complaint to Chery Customer Care started way back on 11 May 2026. I then followed up with an email to Pheladi on 16 July 2026 to report these outstanding issues, but to date, I have received absolutely no feedback regarding an assessment or repair booking date. Furthermore, I am highly dissatisfied with Zenzi's handling of this matter. My communication with Zenzi started and ended on 28 July 2026 with no further follow-up or resolution since. The overall lack of urgency from the team is unacceptable, and this issue has now dragged on for over three months. The vehicle currently has the following unresolved defects, compounded by poor dealership workmanship: * Intermittent dashboard screen failures: The display occasionally goes completely blank while driving. This is a severe safety hazard. * Driver's seat defect: Due to poor workmanship, the seat has already been repaired twice, yet it continues to tear repeatedly in the exact same place. * Dashboard rattling sound. I am relocating to Secunda in September and urgently need these issues resolved permanently before my move. The total lack of communication from Motus Mazda Germiston regarding a vehicle with recurring faults and a dangerous electronic safety hazard is unacceptable. I require immediate contact from a senior manager to confirm a booking date for these repairs.
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