NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Motus Hyundai Menlyn
How is Motus Hyundai Menlyn rated on Hellopeter?
Hellopeter has tracked Motus Hyundai Menlyn across 9 reviews. Motus Hyundai Menlyn hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Motus Hyundai Menlyn? Write a review to help others decide.
Recent reviews (5)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2012
Motus Hyundai Menlyn specializes in PATHETIC service!
I recently received a WhatsApp message from Motus Hyundai Menlyn that claimed I had done an enquiry about a Hyundai vehicle at their dealership. The message was guiding me to click on the button below to let them know if they can assist me any further. Then interestingly the message had its own response thanking me and asking me if the dealership can assist me any further. Since I have been a victim of ***** before and know that I never made any enquiry about a vehicle at Hyundai Menlyn, I called them for a follow up. The level of service I received from their reception is just pathetic. She first put me through to a guy called Solly, who said he can't help with that and put me back to the reception. The receptionist put me through to some lady that said it's a wrong department and she put me back to reception. The lady at reception decided to just drop my call. I now see why the rating for their dealership is around 1 star. Their service is beyond pathetic! I would never ever purchase any car from them!
1 reviews | Active since Jul 2012
Motus Hyundai Menlyn specializes in PATHETIC service!
I recently received a WhatsApp message from Motus Hyundai Menlyn that claimed I had done an enquiry about a Hyundai vehicle at their dealership. The message was guiding me to click on the button below to let them know if they can assist me any further. Then interestingly the message had its own response thanking me and asking me if the dealership can assist me any further. Since I have been a victim of ***** before and know that I never made any enquiry about a vehicle at Hyundai Menlyn, I called them for a follow up. The level of service I received from their reception is just pathetic. She first put me through to a guy called Solly, who said he can't help with that and put me back to the reception. The receptionist put me through to some lady that said it's a wrong department and she put me back to reception. The lady at reception decided to just drop my call. I now see why the rating for their dealership is around 1 star. Their service is beyond pathetic! I would never ever purchase any car from them!
1 reviews | Active since Jan 2020
Hyundai - double check Everything they tell you- what they tell you might not be the truth.
After my car was serviced at Hyundai, they told me my clutch needs to be replaced. I thought that that might not be true, so I got more opinions from other places. In the end, I discovered that there was absolutely NOTHING wrong with my clutch. Hyundai quoted me R11 000.00+, for no reason. I was very shocked in how dishonest that seemed to be.
1 reviews | Active since Jan 2020
Hyundai - double check Everything they tell you- what they tell you might not be the truth.
After my car was serviced at Hyundai, they told me my clutch needs to be replaced. I thought that that might not be true, so I got more opinions from other places. In the end, I discovered that there was absolutely NOTHING wrong with my clutch. Hyundai quoted me R11 000.00+, for no reason. I was very shocked in how dishonest that seemed to be.
1 reviews | Active since Feb 2014
Poor Service
I am once again shocked with the service I received at Hyundai Menlyn. The car was due for the annual 15 000km service and I raised concerns regarding engine noise and tyre pressure sensor, yet these were handled with a complete lack of professional care. The air filter was not replaced, I was dismissively told it "wasn't dirty" and not due to be replaced. They could have at least blown it out with air. To ensure the car is running correctly, I payed an additional R571.32 to have it replaced. A proactive service center would have communicated this during the service rather than ignoring a customer's specific request. The Tyre Pressure Monitoring System (TPMS) is inaccurate (indicating 2.1 bar when the tyres are at the recommended 2.3 bar). Instead of calibrating the sensor, your technicians simply over-inflated the tyres to 2.7 bar to "force" the sensor to read higher. I had to stop at a petrol station immediately after leaving your workshop to correct this, as 2.7 bar is well above the safety recommendation. Over-inflating tyres is not a technical solution for a faulty sensor.
1 reviews | Active since Feb 2014
Poor Service
I am once again shocked with the service I received at Hyundai Menlyn. The car was due for the annual 15 000km service and I raised concerns regarding engine noise and tyre pressure sensor, yet these were handled with a complete lack of professional care. The air filter was not replaced, I was dismissively told it "wasn't dirty" and not due to be replaced. They could have at least blown it out with air. To ensure the car is running correctly, I payed an additional R571.32 to have it replaced. A proactive service center would have communicated this during the service rather than ignoring a customer's specific request. The Tyre Pressure Monitoring System (TPMS) is inaccurate (indicating 2.1 bar when the tyres are at the recommended 2.3 bar). Instead of calibrating the sensor, your technicians simply over-inflated the tyres to 2.7 bar to "force" the sensor to read higher. I had to stop at a petrol station immediately after leaving your workshop to correct this, as 2.7 bar is well above the safety recommendation. Over-inflating tyres is not a technical solution for a faulty sensor.
1 reviews | Active since Jan 2026
Hyundai Menlyn skimping out on service details
I took my car for service at Hyundai Menlyn, they did not adjust my handbrake that had been giving me issues. When I asked, the lady who does the adjustments was not truthful and said she adjusted it. If they could not do a simple handbrake adjustment, what else is lacking in their service, make me question what else they did not do. It is the third time I have asked for an adjustment, they cannot tell me what is wrong either.
1 reviews | Active since Jan 2026
Hyundai Menlyn skimping out on service details
I took my car for service at Hyundai Menlyn, they did not adjust my handbrake that had been giving me issues. When I asked, the lady who does the adjustments was not truthful and said she adjusted it. If they could not do a simple handbrake adjustment, what else is lacking in their service, make me question what else they did not do. It is the third time I have asked for an adjustment, they cannot tell me what is wrong either.
1 reviews | Active since Nov 2025
Where to waste your time.
After reading the chronic 1-star reviews, endless appologies and experiencing the horrible customer service several times I can honsestly say there is no hope for this branch. People have been complaining for years now and still there is no change, poor communication, rude telephone exchanges and horrible time management, not to mention the waiting time just to drop off or pick up your own vehicle for service. This was the last time I bring my car to Hyundai Menlyn, and I would urge everyone to rather go to another branch as well, do not waste your time like I did.
1 reviews | Active since Nov 2025
Where to waste your time.
After reading the chronic 1-star reviews, endless appologies and experiencing the horrible customer service several times I can honsestly say there is no hope for this branch. People have been complaining for years now and still there is no change, poor communication, rude telephone exchanges and horrible time management, not to mention the waiting time just to drop off or pick up your own vehicle for service. This was the last time I bring my car to Hyundai Menlyn, and I would urge everyone to rather go to another branch as well, do not waste your time like I did.