Terrible Service

Lawrence lacks the necessary knowledge/understanding of customer service and is greedy for clients (commission)!!! The car was booked for a diagnosis on 2/02/2023 which was done days later. Nonetheless, the feedback was that the car needed a new cluster, and he said they couldn't find one, which is absurd because the vehicle is a ford baby!!! Plus, you're the one that has to call for an update constantly...Totally ridiculous!!! "I THOUGHT IT WAS THEIR RESPONSIBILITY TO OUTSOURCE PARTS"