AR
Andrew R

1 reviews | Active since Aug 2018

01 Mar 2024, 13:30

Changing the deal at the last minute

I test drove a Ford Everest Next Gen Platinum at Motus Ford Kempton Park, and a short while afterwards I negotiated a price and discount and received a formal quote on Monday 26 February 2024 with a stated validity of 5 days.

I needed to speak to WeBuyCars and Weelee about my existing car before I could confirm the deal with Ford.

On Friday the same week, on 1 March 2024, and within the 5 day validity period I gave the go ahead and asked for a proper pro-forma invoice with banking details so I could make the payment.

The discount was cut back by R8,700. I rejected it and while it was improved it was still R5,000 short of the original discount offered.

On principal it is very poor from the dealership. I will be reporting the matter to Ford South Africa as the validity period was not adhered to.

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