Motus Ford - very disappointed indeed.

After numerous niggles with Motus Ford Diep River I decided to switch my vehicle servicing to Motus Ford Paarden Island. A telephonic quote of R 2600 for the basic service was accepted and the vehicle booked in for after the weekend. On the phone I specifically said something like "Ok, so no unexpected surprises like Cam belts etc?" The answer to this was negative - they are welcome to check in case the call was recorded for "quality and training" purposes. On Monday when I arrived to book the car in I was told the service is R 8700 as the cam belt needs to be done at this service. I was also told I could only get the car back on Wednesday as it is a big job that requires 2 days. The woman booking me in seemed to think I was being unreasonable when I started throwing my toys out the cot - even after explaining to her the background. I removed the car. All I heard back from them was an SMS saying they noticed I missed my booking and please to contact them to reschedule. A colleague that also stopped taking his car to Ford for similar reasons recommended an independent group that did the service for R 2600 and confirmed there was no need to replace the cam belt. Hard to believe that the branded operators think they can consistently get away with shoddy service.