****s poor service by motus greenstone

We traded in our VW tcross on a gwm p300 and to be honest the experience has been nothing but a struggle. The sales person we dealt with is new in sales and she has been very helpful and tried her best to assist. The bakkie we purchased had window tint/smash grab fitted on motus greenstone roperty by a third party who does their smash and grab and upon taking delivery of bakkie we saw that the passenger side door panel was melted and we were then told to deal with installer and basically pawed issue off on us. The vehicle that we traded in was never settled so another installment went off that we were promised would be rectified, today is the 20th of August and the finance lady hasn't paid full amount and told the sales lady who queried about payment that she also wants stuff in life but must wait and we took must wait, we have WhatsApp conversations from sales lady to confirm this. On Monday I went to see the dealer principal who very arrogantly told me that he will sign it off and have it paid and yet here I am writing this review. I asked the dealer principal if the Chinese brands is affecting sales and he smiled arrogantly and said no then I shared with him that we have always supported the VW brand and that we decided to buy gwm through the motus group and he has lost a very loyal client and he's response was shockingly non chalant. We have not been contacted by CSI( customer satisfaction index) as yet and it's strange as we have always had a follow up call to ask if we were happy with service. Motus greenstone doesn't want customers they are only interested to do a sale and seems like issues that should be dealt by them has now become our issue.. **** poor service and will never recommend anyone dealing with motus greenstone as they just don't care about customer satisfaction.