1 reviews | Active since Dec 2015
Terrible secondhand car sales
Not a nice branch to buy a car from. Bought a secondhand A1 at the end of 2021 from them. I complained about the rear tyres as one was cracked. The one was 2013 made and the other 2015. They had their technician check it and said it was safe to drive. No way was that safe but they refused to budge. Replaced them myself. 2 months later I had the shocks checked, terrible condition the front shocks. The people who replaced the front ones cannot believe the place sold the car like that. Just goes to show they don’t care about their customer’s safety, only the money they can make. Terrible service as well. They never wanted to budge on a few concerns I had. Never will I ever go there again. Poor representation of Audi. Makes me consider to never buy one again.
We apologise for the less than satisfactory service you feel you received from our pre-owned department. According to our in-house tyre team, the tyres were OK for delivery and the vehicle passed roadworthy at an independent testing station. We would not deliver a vehicle without all the checks being in place and we did not receive any feedback from you until this complaint on Hello Peter. If you would still like to engage with us on this, kindly send an email to *** and we will be in touch.
We apologise for the less than satisfactory service you feel you received from our pre-owned department. According to our in-house tyre team, the tyres were OK for delivery and the vehicle passed roadworthy at an independent testing station. We would not deliver a vehicle without all the checks being in place and we did not receive any feedback from you until this complaint on Hello Peter. If you would still like to engage with us on this, kindly send an email to *** and we will be in touch.
I chatted to the sales manager yesterday, and the sales executive will email you all the relevant documents regarding the checks done on the vehicle before delivery took place last year.
I chatted to the sales manager yesterday, and the sales executive will email you all the relevant documents regarding the checks done on the vehicle before delivery took place last year.
