lT
lehlogonolo T
1 reviews | Active since Mar 2017
17 Mar 2022, 22:03
Poor service
Very bad service I am getting from Audi Bryanston, I called end of Jan to book my car in to fix aircon and I was told to wait for 3 weeks(it’s a long time but I was willing so wait) for a courtesy car. It went over a month with me calling every second day to check if something is available and Ayanda who was suppose to be helping me stopped taking my calls. I personally went there on Monday and I was promised my car will be booked and will get confirmation even now nothing from them. Your service sucks and you don’t deliver on your promises for a big company.😡
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Motus Audi's replyOfficial
24 Mar 2022, 17:06Dear Lehlogonolo,
We apologise for the less than satisfactory service you received from our service department, unfortunately we do not have many courtesy cars available and this leads to a longer waiting time if a courtesy vehicle is what you require, so we are sorry for this. According to our service manager your vehicle is booked in today and you will be receiving a courtesy vehicle. Ayanda said she will endeavour to keep you updated where possible
We apologise for the less than satisfactory service you received from our service department, unfortunately we do not have many courtesy cars available and this leads to a longer waiting time if a courtesy vehicle is what you require, so we are sorry for this. According to our service manager your vehicle is booked in today and you will be receiving a courtesy vehicle. Ayanda said she will endeavour to keep you updated where possible
Motus Audi's reply24 Mar 2022, 17:06
Official
Dear Lehlogonolo,
We apologise for the less than satisfactory service you received from our service department, unfortunately we do not have many courtesy cars available and this leads to a longer waiting time if a courtesy vehicle is what you require, so we are sorry for this. According to our service manager your vehicle is booked in today and you will be receiving a courtesy vehicle. Ayanda said she will endeavour to keep you updated where possible
We apologise for the less than satisfactory service you received from our service department, unfortunately we do not have many courtesy cars available and this leads to a longer waiting time if a courtesy vehicle is what you require, so we are sorry for this. According to our service manager your vehicle is booked in today and you will be receiving a courtesy vehicle. Ayanda said she will endeavour to keep you updated where possible