No Assistance offered

Yesterday an engine warning light came on on the car dash which requested that I take the vehicle to the nearest Audi dealer ASAP just to pin-point the error. I called Audi Sandton, being my nearest Audi dealer and was promptly told that the earliest appointment would be on the 12th of March! I was told I could speak to the service manager who might be able to assit me sooner. I spoke to the service manager who just confirmed that they can not do anything to assist before the 12th. Not even run a diagnostic check??? He suggested I try and contact one of the other Audi Centres. I called Audi Rivonia. The service manager immediately said that I should bring the vehicle in ANYTIME today for them to run a quick diagnostic test just to see how critical the situation is. I always take my vehicle to Rivonia in any case for standard services, even if they are a lot further from me than Sandton. Audi Rivonia just stands out on every level of service. Not surprising that they (RIVONIA) win award after award? Audi Sandton has a lot to learn. Good Luck to them with a service oriented attitude that leaves little to be desired!!