Disgusting service Audi Bryanston/ Johan Venter and team!

Public Warning! I had the incredible misfortune of dealing with Audi Bryanston!!!! They are simply not to be trusted!!! Never again and hopefully I can save someone else from going down this miserable path. I went into Audi Bryanston on Thursday afternoon to see a particular vehicle I had spotted online and had arranged to see. I went for a test drive, enjoyed the vehicle very much and went straight inside to start the paperwork process with the very clear intention to purchase the vehicle. Donald Les**** started the process with us (my husband and myself) for about 40 mins and then couldn't assist us any further as one of his colleagues were busy with another client. Fair enough. He promised us that he would send us an email with further details that evening and we could gladly chat again in the morning. He called me on Friday morning to see if I had received an OTP (still no email had been received, as promised) and requested that I send it to him. I got off the phone to find the OTP and in the time we took to call him back he had gone and sold that vehicle to someone else. I was absolutely horrified!!!! I called Shawn Nkosi (the Sales Manger) who had also met me the day before to see if there was anything he could do to assist. Besides trying to offer me another vehicle, thank you very much...I would rather go for root canal than ever purchase a vehicle from this team. I left a message for the fabulous (or not so fabulous) Dealer Principal Johan Venter and still haven't heard anything back. "Choose peace of mind, choose Audi". Yeah right! This Audi Bryanston experience was anything but that. On your Audi website you proudly state that the wishes and emotions of your customers are the guiding principles behind your every action. Disgusting show Audi! Never again!!!!