Bad customer experience

<p>I took in my car to be checked for a what I thought was a fault on the 19th January. The service agent never called me to inform me that the car was not done and had to stay an extra day so I can make alternative arrangement. When I got to the dealership on my own I was told the service agent has left already I must come back the next day.</p> <p>When I collected my car the follwong day, I wasnt happy with the explanation of what work was done to my car and was told I need to lay a complaint with Audi South Africa. There was no attempt by Audi Sandton to take on my complaint and yet they sold me the car. </p> <p> </p> <p>The lack of after sales service at Audi Sandton is appauling and would never go there again neither to refer anyone to that dealership. </p> <p> </p>