Avoid Lindsay Saker Sandton

Having had a previous bad experience, I was reluctant to take my car to Lindsay Saker Sandton branch. Unfortunately, for the sake of convenience, I went ahead, rather than taking it to the infinitely preferable Rivonia branch. I had brought my Audi A4 (reg. no. CY67BYGP) in to them 5 times.

It was only on the 5th visit, that the fault regarding the leak from the coolant reservoir has been located. Another fault has been incorrectly identified, and parts that didn't need replacing had been replaced. Having spent over R5,000, excluding the cost of using Uber. I have now been told that the cost will be a further R8,000.

The endless trips, and the need to fill up the coolant reservoir on a daily basis, have caused extreme inconvenience.

The cause of the problem should have been identified on the first consultation.

I feel that, due to the inadequacy of the service provided, there should be no charge to rectify the problem.

I think that that this is the only fair way to compensate me for Lindsay Saker Sandton's ineptitude, the extreme inconvenience caused and to demonstrate customer service.

Audi is a premium brand and Audi SA should be providing a premium service.

Two days later I have still not heard from the workshop manager, Michael Martine.