Repulsive Service : Disgrace to the Industry.

Purchased radiator and light bulbs, had to return three times with photograph to receive the correct part for a BMW. On a return visit , I was served by David, and purchased a clutch kit. Once again, it was incorrectly supp****, second hand and with a damaged box. All this paying full price of R1800. On the return visit, having already purchased the correct kit, requested a refund. David, who had to authorize the refund, refused to do so and stated our gearbox was incorrect, all this time being rude and unhelpful. Finally agreeing to a refund, he requested that we return on Monday for the R1800. Angrily, as we need to drive again, we return to collect the refund only to be told we must come back Wednesday as there is no cash. David, once again, was ever helpful with swearing and justifying his incorrect part, was requested to call the manager, who in his words was \too busy to deal with us". When told we will return on Wednesday at 12"