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Elsie Rapelang Morwane moroaner
1 reviews | Active since Aug 2024
30 Aug 2024, 10:57
Transparency Wen I took out the policy I was open about me skipping a service 2023 but they said it's not a problem they will help me after four premiums
Transparency Wen I took out the policy I was open about me skipping a service 2023 but they said it's not a problem they will help me after four premiums. No 1 said anything about a penalty till the time I wanted to book in my car for service
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Replies (1)
Motorvaps's replyOfficial
30 Aug 2024, 11:19Hi Elsie,
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MV.
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MV.
Motorvaps's reply30 Aug 2024, 11:19
Official
Hi Elsie,
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MV.
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MV.