MM
Mark M
1 reviews | Active since Apr 2019
01 Jan 2024, 20:23
Thank you motorvaps for absolutely nothing!
Before I retired in April last year I decided to take out an extended warranty with motorvaps. Big mistake. About 3 months ago my vehicles steering box got a bit noisy. Took it in for a quote and the way I read the policy it should be covered. WRONG! It would appear they only cover that doesn't wear/break. If I would have known it would of kept my money. At least it would have covered my repair. Thanks for nothing.
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Motorvaps's replyOfficial
03 Jan 2024, 14:56Hi Mark,
It disappoints us to see this Hellopeter review. Thank you for bringing this to our attention. We are sorry to see that you didn't have the best experience. We are saddened to hear about your experience and would like to investigate this further. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. We have escalated your query to the relevant department and one of our agents will contact you soon. We look forward to steering our relationship in a more pleasant direction again in the future.
Kind regards,
The Motorvaps Team.
It disappoints us to see this Hellopeter review. Thank you for bringing this to our attention. We are sorry to see that you didn't have the best experience. We are saddened to hear about your experience and would like to investigate this further. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. We have escalated your query to the relevant department and one of our agents will contact you soon. We look forward to steering our relationship in a more pleasant direction again in the future.
Kind regards,
The Motorvaps Team.
Motorvaps's reply03 Jan 2024, 14:56
Official
Hi Mark,
It disappoints us to see this Hellopeter review. Thank you for bringing this to our attention. We are sorry to see that you didn't have the best experience. We are saddened to hear about your experience and would like to investigate this further. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. We have escalated your query to the relevant department and one of our agents will contact you soon. We look forward to steering our relationship in a more pleasant direction again in the future.
Kind regards,
The Motorvaps Team.
It disappoints us to see this Hellopeter review. Thank you for bringing this to our attention. We are sorry to see that you didn't have the best experience. We are saddened to hear about your experience and would like to investigate this further. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. We have escalated your query to the relevant department and one of our agents will contact you soon. We look forward to steering our relationship in a more pleasant direction again in the future.
Kind regards,
The Motorvaps Team.