1 reviews | Active since May 2017

18 Jan 2023, 09:14

**** MOTOR POLICY

I signed up for motor warranty last for my Golf 6 gti as the previous one has expired. During December last year, I took my car for repairs and when they had to pay for the repairs they told me that my warranty wasn't active because I missed some payments, I had to pull my bank statement to prove that I didn't miss any payments. That was resolved but a week later they sent an assessor to assess the repairs and later received that my claim was declined because my car is modified when I never did and bought the car like that and asked why they signed me up if my car is modified. I was told to send an email to dispute department for further investigation and will receive feedback within 4-7 days and 2 weeks later I still haven't received any feedback.

My car has been at garage since last early December, going for 2 months...Such a POOR/TERRIBLE company.

I feel ****med!!!

0
Replies (1)
Motorvaps
Motorvaps's reply18 Jan 2023, 12:58
Official
 Hi There!
We pride ourselves on great customer experiences.
This is not our official platform for Customer Feedback.
Please send us the details of your experience through to our website feedback form.

Regards,
Motorvaps Client Services