1 reviews | Active since Mar 2020
No customer service after not delivering on product
If I could give this place 0 or negative stars I would.
Hi #Motorvaps, I am so glad that you deleted my previous comments from this morning as I posted on your marketing how you refuse to pay for service parts - the ban is a great touch though. Luckily I can create as many social media accounts as I want to and I will keep on doing so until your Facebook page is completely set to stop the public from commenting. I will then move over to your other social media pages like twitter or Instagram. Whatever I can find really and start copying and pasting this on your marketing campaigns on those platforms. Just because I am really ****ed off at your extinct customer service where phone calls to your center only turns into swearing and shouting as your staff is completely ***********. Unfortunately I did not take screen shots of the comments you deleted this morning. I actually believed the chat that someone will phone me and we can have a civil discussion on why I am being bent over and *****ed like this. What I will do is copy and paste our facebook chat in this comment. With all my spelling mistakes. Obviously just going to edit out my personal details. Looking forward to being deleted and banned again. Until the next account I create. Bye Motorvaps Hi Pieter. We apologize for the unpleasant experience you have encountered. It is important to us that our clients are happy with our services. Please provide us with your contact number and one of our specialists will contact you as soon as possible. Kind regards, MV. 11:05 AM You sent I just spend 23 very aggrevated minutes talking to one of your reps who refused to let me talk to a manager You sent this was in your email Please note: 1) Fuel filter Was replaced on 08/03/2021 at 223202 km Please note: 1) V belts 2) Tentioner Are not covered by the plan Consumables limited to R 100.00 incl vat You sent my fuel filter is direty. this is a service. why does motorvaps refuse to replace this? My car barely starts with the dirty filter and I have to pump my diesel pump manually each time I start my car. Do you know how embarrassing this is? You sent I can understand the tensioner(it is a bit more expensive)? Ford itself wants to replace this wiht the service but you will not let an OEM do the serviuce - yet you reference the oem when refusing to replace the diesel filter You sent and lastly. effing fan belts. that is a service item yet you refuse to replace this Motorvaps Motorvaps Once again, we apologize for the unpleasant experience. We are forwarding the issue to management as we speak. Can you please confirm the following details. Contact number, ********** and ID number, *************. Kind regards, MV. You sent Yes that is correct 12:01 PM You sent hhahahahaha, what a joke You sent thanks for the emai;l saying you don't care
I can't recall when last in my life I have been so angry that I started acting like my ex.
We pride ourselves on great customer experiences.This is not our official platform for Customer Feedback.Please send us the details of your experience through to our website feedback form. Regards,Motorvaps Client Services
We pride ourselves on great customer experiences.This is not our official platform for Customer Feedback.Please send us the details of your experience through to our website feedback form. Regards,Motorvaps Client Services
