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Ashley M
1 reviews | Active since Feb 2021
29 Aug 2023, 12:55
Motovaps is a****
These guys are daylight ******s stay away from them; they will not pay for your claim. i am still struggling for my R4000 refund from them. *******.
Helpful (0)
Replies (2)0
Replies (2)
Motorvaps's replyOfficial
30 Aug 2023, 15:21Hi Ashley,
We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. Your feedback has been received and is currently with the relevant department. Your query is being investigated and feedback will be provided as soon as the investigation is completed. If you have any further questions, please send an email to ***re.
Kind regards, The Motorvaps Team.
We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. Your feedback has been received and is currently with the relevant department. Your query is being investigated and feedback will be provided as soon as the investigation is completed. If you have any further questions, please send an email to ***re.
Kind regards, The Motorvaps Team.
Motorvaps's reply30 Aug 2023, 15:21
Official
Hi Ashley,
We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. Your feedback has been received and is currently with the relevant department. Your query is being investigated and feedback will be provided as soon as the investigation is completed. If you have any further questions, please send an email to ***re.
Kind regards, The Motorvaps Team.
We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. Your feedback has been received and is currently with the relevant department. Your query is being investigated and feedback will be provided as soon as the investigation is completed. If you have any further questions, please send an email to ***re.
Kind regards, The Motorvaps Team.
AM
Ashley M's updateReviewer Update
31 Aug 2023, 16:44 Hello, you're talking to Bandile Mnguni. How can I help?4:33 PMGood day, I just wanted to find out why is Mercedes Benz not working with external service plan by the name Motorvaps? I took my car for service at Bedfordview and received that news4:35 PM
Sorry to keep you waiting, I will be with you shortly.4:36 PMGood day Ashley, please be advised I am not at liberty to say why we do not work with external service plans.4:37 PMSo I can confirm that Mercedes dealerships are not working with them as told by the service consultant?4:38 PM
Yes you can confirm that Ashley as the service consultant had advised.
Sorry to keep you waiting, I will be with you shortly.4:36 PMGood day Ashley, please be advised I am not at liberty to say why we do not work with external service plans.4:37 PMSo I can confirm that Mercedes dealerships are not working with them as told by the service consultant?4:38 PM
Yes you can confirm that Ashley as the service consultant had advised.
AM
Ashley M's update31 Aug 2023, 16:44
Reviewer Update
Hello, you're talking to Bandile Mnguni. How can I help?4:33 PMGood day, I just wanted to find out why is Mercedes Benz not working with external service plan by the name Motorvaps? I took my car for service at Bedfordview and received that news4:35 PM
Sorry to keep you waiting, I will be with you shortly.4:36 PMGood day Ashley, please be advised I am not at liberty to say why we do not work with external service plans.4:37 PMSo I can confirm that Mercedes dealerships are not working with them as told by the service consultant?4:38 PM
Yes you can confirm that Ashley as the service consultant had advised.
Sorry to keep you waiting, I will be with you shortly.4:36 PMGood day Ashley, please be advised I am not at liberty to say why we do not work with external service plans.4:37 PMSo I can confirm that Mercedes dealerships are not working with them as told by the service consultant?4:38 PM
Yes you can confirm that Ashley as the service consultant had advised.