RW
Rasheeq W

1 reviews | Active since Oct 2015

19 Oct 2015, 11:04

Motorvaps motor plan

One often uses Hello Peter to vent bad experiences. Today I however want to compliment the staff at Impac Underwriting for their outstanding assistance. I bought a motorvaps warranty plan when I purchased an oldish car from a dealer. After 14 or so months I all of a sudden experienced a noise on my motor and had it assessed. To my surprise my engine needs an overhaul. At no fault to the dealer, the car has relatively high mileage so its expected. After receiving rather worrying quotations I realise I have warranty plan. I call motorvaps who then refers me to Impac Underwriters. After speaking to Louwrens, he makes the process so user friendly and clearly explains the process to you. After submitting all the requested documents I managed to get my claim processed. The only snag was the time it took for Saxum Insurance to pay over the funds. I am however appreciative of the fact that my car can now be fixed without costing me an arm and a leg.<br> To Louwrens and Johan, your help is highly appreciated.<br> I will recommend the motorvaps policy as long as its underwriiten by Impac Underwriters and you are able to deal with efficient staff.,<br> <br> Thanks<br> Rasheeq<br> ***

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Replies (1)
Motorvaps
Motorvaps's reply10 Dec 2015, 09:45
Official
Hello Rasheeq,

Your comment has been received and acknowledged.

Thank you for the great support.

Kind Regards,

Customer Relations
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Best regards,