MOTOrVAPS IS not a good option for WARRENTY IN SOUTH AFRICA

I PUT IN A CLAIM ON THE 13TH OF DECEMBER 2019 AND IT NOW 21 AUGUST 2020. 8 MONTHS LATER AND THEY STILL HAVE NOT PAID OUT MY CLAIM, I HAVE DONE EVERYTHING THEY ASKED FOR THE SECOND THEY ASKED FOR IT BUT I HAVE BEEN PUT ASIDE. THE CLAIM WAS ONLY PUT THROUGH ON TEHIR SIDE IN JUNE 2020. I HAVE MADE OVER 50 PHONE CALLS AND SENT COUNTLESS MESSAGES. DONT DO BUSINESS WITH THESE PEOPLE, THEY BLAME OTHER PEOPLE FOR THEIR FAULTS AND SIMPLY DONT PAY OUT ON LEGAL, LEGITIMATE CLAIMS. TOO THIS DAY THEY ASK ME TO DO STUPID THINGS LIKE CHECK INFORMATION. HOW CAN THEY TELL ME TO DO THINGS 8 MONTHS AFTER A CLAIM. EVERTHING WAS SENT AND I NEED MY MONEY NOW!!!!! RIDICULOUS BUSINESS PRACTICES!!!