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1 reviews | Active since Oct 2016

15 Feb 2019, 17:33

MOTORVAPS EXTENDED WARRANTIES COME WITH POOR SERVICE ENOUGH FOR YOU TO CANCEL YOUR POLICY

I AM DISGUSTED BY THE LACK OF SERVICE FROM MOTORVAPS. I SENT AN EMAIL TO CLIENT SERVICES ON THE 11/02/19 REQUESTING MY POLICY SCHEDULE/BROCHURE TO DATE, I HAVE NOT RECEIVED ANY RESPONSE OR FEEDBACK FROM MOTORVAPS. MY POLICY NUMBER IS SELECT - ********** . I CALLED THE CALL CENTRE ON THE 13/02/19 REQUESTING MY POLICY DOCUMENTS AND THEY SAY THERE IS A 24-48 HOUR TURNAROUND. TODAY BEING FRIDAY, WHICH MEANS 120 HOURS HAVE LAPSED AND STILL I HAVE NOT RECEIVED ANY FEEDBACK FROM MOTORVAPS.

IF THE RESPONSE IS SO SLOW, I WOULD LIKE TO SEE THEIR RESPONSE DURING A CLAIM FROM A POLICY WHICH PREMIUMS ARE DEBITED FROM MY BANK ACCOUNT EVERY MONTH.

I AM SUREI WILL GET A RESPONSE FROM MOTORVAPS VERY SOON AS THIS REPORT IS PUBLISHED. IT GOES TO SHOW, IF I HADN'T COMPLAINED, I WOULD NOT HAVE RECEIVED A RESPONSE FROM THEM.

PLEASE BEWARE OF SIGNING UP WITH MOTORVAPS, IF YOU YOU LOOKING FOR SERVICE, MAYBE THAT WILL BE NON-EXISTANT

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Replies (1)
Motorvaps
Motorvaps's reply15 Feb 2019, 19:53
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