Louvap.

Motovaps, underwritten by Mutual and Federal, ask for a cancellation fee of R1000 and threaten with legal action if you don't pay it within 5 days. They don't accept my cancellation but what to pay them within the next 5 days. They said there is a document that I have to complete for cancellation, but the cancellation document could not open. Also, all of their many e-mails do not work if you send the cancellation to them. I got all the contact details and there is nothing about a cancellation fee. They only pay been service per 12 months. I drive more than 10000 km per year, which means that they will not pay for my next service. They also said in the contract that they will pay for the replacement cost of an air filter. Grease ****** did not replace the air filter although it is very dirty. I got a photo of it. I asked Kevin of Grease ****** if the dirty air filter is acceptable. He said that according to Peugeot they don't have to replace the air filter at 50000 km service. He said that there is no need to replace the air filter but they will do it at my cost. Motorvap force you to use an RMI registered garage, although they cant do it properly. Motovap never answer their phone, that's why I did my cancellation by e-mail. They also did not give me a contract number or service number when I serviced my car. They are furious because I didn't answer their phone calls regarding the cancellation. But they ignore my phone calls. I have cot written prove of everything I say. My last payment to them will be at the end of December because I am struggling for months to contact them.