LM
Lloyd M
1 reviews | Active since Dec 2019
08 Dec 2023, 14:38
lack of service from motorvaps.
I am very dissatified with motor vap service. I submitted a claim on Tuesday the 5th and to this day I have not recieved any service. I have called numerous times only to be told my claim is sitting with an assessor. Does it really take 4 days to assess a claim? Very poor service.
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Motorvaps's replyOfficial
21 Dec 2023, 12:39Hi Lloyd,
It disappoints us to see this Hellopeter review. We are sorry to hear that the service you received was not our usual best. We are certainly trying to better our customer service and we thank you for bringing this to our attention. We have escalated your query and an investigation is taking place. Feedback will be provided once the investigation has been completed. We hope to turn this around for you and look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motorvaps Team
It disappoints us to see this Hellopeter review. We are sorry to hear that the service you received was not our usual best. We are certainly trying to better our customer service and we thank you for bringing this to our attention. We have escalated your query and an investigation is taking place. Feedback will be provided once the investigation has been completed. We hope to turn this around for you and look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motorvaps Team
Motorvaps's reply21 Dec 2023, 12:39
Official
Hi Lloyd,
It disappoints us to see this Hellopeter review. We are sorry to hear that the service you received was not our usual best. We are certainly trying to better our customer service and we thank you for bringing this to our attention. We have escalated your query and an investigation is taking place. Feedback will be provided once the investigation has been completed. We hope to turn this around for you and look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motorvaps Team
It disappoints us to see this Hellopeter review. We are sorry to hear that the service you received was not our usual best. We are certainly trying to better our customer service and we thank you for bringing this to our attention. We have escalated your query and an investigation is taking place. Feedback will be provided once the investigation has been completed. We hope to turn this around for you and look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motorvaps Team