SI
SUHAIL I

1 reviews | Active since Nov 2014

12 Feb 2016, 10:07

I WANT MY POLICY CANCELLED

I TOOK OUT A SERVICE PLAN ON THE 11/02/2016. I WAS NOT EXPLAINED THE IMPORTANT TERMS AND CONDITIONS BEFORE TAKING IT OUT UNTIL I READ THE CONTRACT AND THAT WAS AFTER I SUBSCRIBED. I AM STILL WITHIN MY COOLING OFF PERIOD AND I WANT MY POLICY CANCELED WITH IMMEDIATE EFFECT IF NOT THIS MATTER WILL BE TAKEN FURTHER. I HAVE EMAILED NATHIER AND MOTORVAPS BUT IT LOOKS LIKE THEY ARE IGNORING MY EMAIL

0
Replies (1)
Motorvaps
Motorvaps's reply12 Feb 2016, 15:41
Official
Hello SUHAIL9010 ,

Your complaint has been received and acknowledged.

The cancellation of your policy has been processed as per our discussion this morning.

The rest of the complaint has been forwarded to *** to begin the complaints review process.

You will receive feedback shortly.

Kind regards,

Customer Relations
***