IN
ILawukazi N
1 reviews | Active since Jun 2022
21 Jun 2022, 14:13
Car service
Submitted my claim last week, received an email yesterday to take the car to my dealership. Took the car this morning the dealership emailed motorvap for authorization even now there is no response, their client service is down and no one to respond to enquiries on the claims side. Im not sure what they are expecting me do do they said a ticket my logged my expect a call.... Dololo icall 🙄
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Motorvaps's replyOfficial
30 Nov 2023, 14:53We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. Your feedback has been received and is currently with the relevant department. Your query is being investigated and feedback will be provided as soon as the investigation is completed. If you have any further questions, please don't hesitate to contact us.
Kind regards,
The Motorvaps Team.
Kind regards,
The Motorvaps Team.
Motorvaps's reply30 Nov 2023, 14:53
Official
We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. Your feedback has been received and is currently with the relevant department. Your query is being investigated and feedback will be provided as soon as the investigation is completed. If you have any further questions, please don't hesitate to contact us.
Kind regards,
The Motorvaps Team.
Kind regards,
The Motorvaps Team.