GS
Garfield S

1 reviews | Active since May 2018

15 Jun 2020, 20:16

Bunch of Rip-Offs

WHAT A DISGUSTING EXCUSE OF A COMPANY.. I have sent through a cancellation email on the 12 May 2020 and today, 15 June 2020 they still attempt to debut my account. When I signed up for Motorvaps, I asked a consultant if I sell my vehicle would I be able to transfer this policy to another vehicle, she assured me that’s this can be done. I eventually sell my vehicle and wanted to transfer this policy to one of my other vehicles, I was then told it cannot be done. I never claimed from this policy and told consultant that I would like a copy of the recording when I spoke to the consultant to confirm that she agreed ghat I could transfer this policy. It is more than 3 months later that I am still waiting for the recording. This company is a rip-off and wants to continue to ****** monies from my account, I have to keep paying for returned debits and yet I cancelled this policy....I will seek recourse now with the Consumer Council and demand that I get some form of compensation for my time wasted and all the fees that my bank keeps charging me. INCOMPETENCE on another level.....

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Replies (2)
GS
Garfield S's update18 Jun 2020, 13:45
Reviewer Update
Today is the 18 June 2020 and Motorvaps still feels they have no obligation to reply to my emails. I DEMAND proof of my cancellation ASAP so that I can go to my bank and prove that I need all monies reversed to me as I have cancelled this policy with an ************ company that employs staff that are dishonest and ***********.
GS
Garfield S's update18 Jun 2020, 13:47
Reviewer Update
My cancellation email was sent to *** and also to ***