Be Aware of Motorvaps Policy Changes without being warned!

I have service plan with Motorvaps (MVI). I had it for 6 years now - started in 2017, then renewed it in 2020 and agin now in 2023. For last 6 services all was fine - when I renewed the plan in May 2023, the consultant on the phone asked if she can renew it under same terms and conditions as previous plan and I agreed, serviced by the original manufacturer (Jeep). To my surprise when I took it in for a service Motorvaps now refuses to replace the fuel (diesel) filter as the new policy states they only do this once ever 45000 kms - all previous policies were silent on this and in fact at all 6 services before Motorvaps paid for the fuel fllter (I do very low kilometres ~5k per annum and thus do annual services). The policy consultant NEVER alerted me to he fact that benefits were now reduced in the new policy , yet premium increased and I was thus agreeing to policy conditions that was not pointed out to me - since this is a verbal agreement, and policy is only sent to you afterwards I am shocked at the way this was done and requested Customer Service at Motorvaps to assist - but they really could not - be aware these guys will **** you , without pointing out detailed policy changes