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thipe M
1 reviews | Active since Feb 2016
10 May 2022, 13:18
Bad Service
Your service is terrible. I took my car to get serviced at Honda in the morning and Motorvapps did not bother to send an authorisation. The Honda people had to call me to intervene as Motorvapps were not helpful. It is now 13:16 and my car will only get serviced now. I called in a day before to inform them about the service and even went as far as submitting the claim on the website online ref MPD1RECT***2. Your advert speaks about a seamless client service experience, there is nothing seamless about it.
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Replies (3)0
Replies (3)
Motorvaps's replyOfficial
10 May 2022, 14:33Hi There!
We pride ourselves on great customer experiences. This is not our official platform for Customer Feedback. Please send us the details of your experience through to our website feedback form. Regards, Motorvaps Client Services
We pride ourselves on great customer experiences. This is not our official platform for Customer Feedback. Please send us the details of your experience through to our website feedback form. Regards, Motorvaps Client Services
Motorvaps's reply10 May 2022, 14:33
Official
Hi There!
We pride ourselves on great customer experiences. This is not our official platform for Customer Feedback. Please send us the details of your experience through to our website feedback form. Regards, Motorvaps Client Services
We pride ourselves on great customer experiences. This is not our official platform for Customer Feedback. Please send us the details of your experience through to our website feedback form. Regards, Motorvaps Client Services
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thipe M's updateReviewer Update
10 May 2022, 14:52I am writing here because one of your agents promised to send me the right channel and I am still waiting.
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thipe M's update10 May 2022, 14:52
Reviewer Update
I am writing here because one of your agents promised to send me the right channel and I am still waiting.
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thipe M's updateReviewer Update
13 May 2022, 09:35I have lodged a complaint on your website on the 10 May and still have not received any feedback. Clearly we are not respected as your clients.
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thipe M's update13 May 2022, 09:35
Reviewer Update
I have lodged a complaint on your website on the 10 May and still have not received any feedback. Clearly we are not respected as your clients.