jV
joseph V

1 reviews | Active since Jul 2014

05 Jan 2022, 16:38

Bad Policy.

***-*** We had to take out this policy when we bought this vehicle Audi A6 2011 On our first claim of R17000-00 they only paid out R3000-00 Now the water pump packed up and the mechanic had to strip the whole front of the vehicle. So the had to disconnect the radiator, and aircon. They Refuse to pay for our bill, I do except to pay part of the parts. Like the timing belt (they have to remove it to take the water pump out. Now I must pay for the Regass of aircon, Power steering oil The invoice is for R12805 They only want to pay us again R 3895.05 This don't even cover the labour.

0
Replies (2)
Motorvaps
Motorvaps's reply06 Jan 2022, 09:08
Official
Hi There! 

We pride ourselves on great customer experiences. This is not our official platform for Customer Feedback. Please send us the details of your experience through our website feedback form.  Regards, Motorvaps Client Services 
jV
joseph V's update06 Jan 2022, 10:31
Reviewer Update
This is a platform to express our experience. Your service is poor.